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SECTOR 05 OF 13
Know your customer
Customer avatars, voice-of-customer mining, objection handling and journey maps.
4 promptsModule 2 + Module 3Preview only · free tests are in other sectors
How to read this page. Every prompt shows when to use it, which details you fill in and what you get back. The five-part prompts live in the PDF; try the free ones on the
free prompts section.
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Customer Avatar Deep Dive
PDF PAGE 47Use it when you want to understand your customer before you write copy or run ads.
Role in the promptMarket researcher.
You fill in[Product][Audience Description]
What you’ll getA one-page avatar with a “language bank” of 15 phrases.
🔒 The full five-part prompt and its pro tip are on page 47 of the PDF.
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Voice-of-Customer Mining
PDF PAGE 48Use it when you have customer reviews or comments and want to turn them into copy.
Role in the promptConversion researcher.
You fill in[Paste Reviews]
What you’ll getThemes like “saves me hours” with approximate counts, converted into copy.
🔒 The full five-part prompt and its pro tip are on page 48 of the PDF.
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Objection Crusher
PDF PAGE 52Use it when visitors hesitate to buy and you need to answer their doubts on the page.
Role in the promptSales psychologist.
You fill in[Product][Price][Audience]
What you’ll getRebuttals such as “Too expensive?” answered with a cost-per-day reframe.
🔒 The full five-part prompt and its pro tip are on page 52 of the PDF.
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Customer Journey Map
PDF PAGE 88Use it when you want to see the customer path and where it frustrates them.
Role in the promptCX strategist.
You fill in[Persona][Product]
What you’ll getA five-stage journey map with a pain-point heatmap description.
🔒 The full five-part prompt and its pro tip are on page 88 of the PDF.
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